现场服务工程师

工作简介

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

在不同地区设有办事处的客户支持组织负责客户网站上ASML系统的安装，资格，维修和维护，并负责将知识转移给客户。

角色和责任

• Install equipment at customer’s locations, including new equipment, upgrades and system relocations.
• Diagnose problems and make appropriate repairs. Work with co-workers, customer & technical support in isolating and solving problems.
• Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
• 建议用户适当的操作以纠正系统故障。培训客户使用和常规维护设备。回答客户问题并以专业的方式协助客户。
• 履行行政和协调职责，包括程序更改，通过销售订单，现场服务报告，系统问题报告和月度报告。
• Prepares written technical reports.
• 根据需要为经验不足的ASML人员提供适当的支持和帮助。
• Expediently escalate issues to supporting resources when necessary.

Education and experience

• BS degree in an Engineering field or equivalent experience.
• 2-5 years experience, 1-2 years in semiconductor industry preferred.
• 气动，液压，电子和半导体过程以及相关软件的机械才能和知识。
• 使用计算机应用程序（包括数据分析工具，文字处理，电子表格和演示软件）展示了经验。

Skills

在技​​术的最前沿工作，您将始终面临新的挑战和新的问题，而共同努力是唯一做到这一点的方法。您不会在筒仓中工作。取而代之的是，您将成为一个有创造力的工作环境的一部分，您将与支持同事合作。总是有创造性和独特观点的空间。您将具有灵活性和信任，可以选择如何最好地解决任务和解决问题。

要在这项工作中壮成长，您将需要以下技能：

• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• 能够关注细节和高度准确性的能力。
• 通过不断变化的工作负载和截止日期，在苛刻的环境中有效地表现的能力。
• 结果驱动了所有权和问责制。
• Identifies bottlenecks and drives improvements.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• 展示开放，清晰，简洁和专业的沟通。
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
• Work according to a strict set of procedures within the provided timelines.

多样性和包容性

ASML是一个平等的机会雇主，重视和尊重多样化和包容劳动力的重要性。公司的政策是在不考虑种族，颜色，宗教，性别，年龄万博苹果手机客户端，国籍，退伍军人身份，残疾，性取向或性别认同的情况下，招募，雇用，培训和促进所有工作职位的人。我们认识到多样性和包容是我们公司成功的推动力。万博苹果手机客户端

Other information

• 必须在专业环境中继续学习和成长。
• Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
• Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.
• At times, job requires standing for long periods of time and moving tools and equipment up to 50 lbs. in weight unaided.
• 职位在经理，主管或高级工程师的指导下工作。

Role within Office

Responsibilities:

• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
• 偶尔需要在校园里移动。
• 偶尔举起和/或移动20磅。
• May require travel dependent on business needs.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/退伍军人/残疾

Need to know more about applying for a job at ASML? Read our经常问的问题。