EUV升级技术支持经理

Customer support

In a nutshell

地点

Hillsboro - OR, US

Team

Customer support

Work Experience

3-7 years

旅行

20%

Published:8 days ago Job ID:J-00265603-847

Introduction to the job

ASML US汇集了科学和技术中最具创造力的思想,以开发光刻机器,这是生产更快,更便宜,更节能的微芯片的关键。万博manbetx官网登录我们设计,开发,集成,市场和服务这些高级机器,这使我们的客户成为世界领先的芯片制造商来降低尺寸并增加其微芯片的功能,从而导致更小,更强大的消费电子产品。我们的总部位于荷兰的Veldhoven,我们在美国各地有18个办公地点,包括钱德勒,亚利桑那州,圣何塞和圣地亚哥,加利福尼亚州,威尔顿,康涅狄格州和俄勒冈州的希尔斯伯勒。

该立场可能需要访问“出口管理法规”中定义的受控技术(15C.F.R.§730等)。万博manbetx官网登录作为就业的条件,必须在开始工作之前合法授权合格的候选人访问这种受控技术。万博manbetx官网登录业务需求可能要求公司与有资格访问受控技术的候选人一起继续前进。万博manbetx官网登录万博苹果手机客户端

角色和责任

The manager position reports directly into the US EUV Upgrades Department Manager, and combines leadership of a substantial team (~12 to 15 FTE) of highly skilled generalists with significant operational and customer-interfacing responsibilities.

As such, your top priority is the coaching and development of your team, using high-quality development action plans, stretch assignments, and utilizing your network to arrange training opportunities in field, training center, factory, work center, and supplier locations. The technical excellence of your team as a strong impact on the success of the upgrade projects and programs.

您熟悉EUV光刻系统的所有主要模块(包括驱动激光,光束传输系统,源和扫描仪),并可以领导技术讨论,以实现有形的行动计划和客户沟通幻灯片。您很乐意将歧义推向最可能的解释,而不会忽视替代方案并保持对立的想法。

成功的候选人能够将上述职责结合起来,同时推动我们的运营降至最佳的质量,可预测性,周期时间和成本 - 所有这些都以安全性为不可谈判的价值。利益相关者管理(内部和客户)并保持明确的短期和长期资源分配计划对于此角色的成功也至关重要

Education and experience

  • Minimum degree of Bachelor in a relevant field, e.g. Mechanical or Electrical Engineering, Metrology, Physics, Chemistry, or Computer Science, or equivalent experience.
  • Master’s degree preferred.
  • 对EUV光刻系统的所有主要模块的可靠知识(驱动激光,光束传输系统,源,扫描仪);优先使用FAB自动化,轨道和其他半导体制造工具的知识。
  • At last five years of line management excellence in a complex and challenging high-tech environment; proven track record of building and maintaining high-performance teams.
  • 熟悉与各种内部和外部(即客户)利益相关者进行沟通。
  • Additional project management experience preferred.
  • Relentless focus on safety and quality.
  • Experience with Lean principles and running Kaizen meetings is preferred.

技能

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

要在这项工作中壮成长,您将需要以下技能:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • 通过优先级,质量,效率和专业精神,强烈的客户关注和对客户满意度的承诺。
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • 独立或作为团队的一部分工作,并以最小的监督进行任务。
  • Demonstrate open, clear, concise and professional communication.
  • 能够与经理,同事和客户建立和维持合作工作关系。
  • Work according to a strict set of procedures within the provided timelines.

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

其他信息

Role within Office

Responsibilities:

  • 通常需要坐着;走;讲话;听到;用手将键盘,手指,手柄和感觉;弯腰,跪,蹲伏,扭曲,伸展和伸展。偶尔需要在校园里移动。
  • 偶尔举起和/或移动20磅。
  • 可能需要依赖业务需求的旅行。
  • Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EOE AA M/F/Veteran/Disability

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