Customer Support Engineer Intern - AZ

Job Mission

The goal of the internship is for you to learn about working in a corporate setting and to provide hands on experience solving real world problems in a team environment.

通常需要实习生记录并提出他们的发现，并向小组结束夏季演讲，以了解他们在实习期间取得的成就。

This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

Job Description

您将与客户支持工程师合作执行测试，分析数据和支持系统维护。与本地经验丰富的工程师一起在团队环境中工作。特定的任务将量身定制，以符合实习生的教育/经验水平以及实习生的学习目标。

分析，诊断和故障排除客户站点的设备问题。

在客户站点安装的设备上执行安装，维修，改造，升级和预防性维护。

维护指定的安装设备基础。

Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities.

Assists customers in the receipt, installation, and testing of company equipment.

Ensures that parts are available and as specified for service requirements.

Improve part handling and tracking.

保持服务订单的最新状态并改善跟踪过程。

发行摄入管理。

Tool quality inspection.

Support parts and tools for complex actions on the machines.

Maintains appropriate tools are on hand and as required

教育和经验

Student pursuing a degree in an either an engineering field or business (preferred), or equivalent experience - Junior or Senior level. I.e. Mechanical, Physics, Chemical, Electrical, or related Engineering discipline.

能够分析数据和报告问题，完成准确，全面的服务报告，并将技术问题传达给其他技术人员。

Protocol, and Computer Networking.

必须机械倾斜。

熟悉伏特仪，O型，质量流控制器，仅举几例。

在MS Office应用程序中知识渊博 - Excel，OneNote，Teams，PowerPoint。

熟悉进行数据分析。

Familiar with Lean concepts is a plus.

Personal Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

·可以观察并应对人士和情况，并与在工作过程中遇到的其他人互动。

·Can learn and apply new information or skills.

·必须能够读取和解释数据，信息和文档。

·Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.

·Ability to complete assignments with attention to detail and high degree of accuracy.

·Proven ability to perform effectively in a demanding environment with changing workloads.

·结果驱动的示意所有权和问责制。

·Identifies bottlenecks and drives improvements.

·Work independently or as part of a team and follow through on assignments with minimal supervision.

·Demonstrate open, clear, concise and professional communication.

·Ability to establish and maintain cooperative working relationships with co-workers and customer.

·根据提供的时间表中的一组严格的程序进行工作。

Diversity & Inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

其他信息

办公室的角色

职责

·通常需要坐着；走;讲话;听到;用手将键盘，手指，手柄和感觉；弯腰，跪，蹲伏，扭曲，伸展和伸展。

·Occasionally required to move around the campus.

·Occasionally lift and/or move up to 20 pounds.

工厂的角色

职责

·必须在整个班次持续时间内佩戴工作室，引擎盖，赃物，安全眼镜和手套，在整个清洁室环境中工作。

·在履行这项工作的职责时，通常要求员工坐着；走;讲话;听到;用手将键盘，手指，手柄和感觉；弯腰，跪，蹲伏，扭曲，伸展和伸展。

·这项工作所需的特定视觉能力包括近视，彩色视觉，外围视觉，深度感知和调整重点的能力。

·Can work under deadlines.

·The environment generally is moderate in temperature with moderate to high noise level.

·这必须包括用于住宿目的的白天和夜班的引用。

EOE AA M/F/Veteran/Disability

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