Fabteam Shift Engineer / Material Handler

Introduction to the job

We are looking for Field Service Engineer who work in Customer site and at Hiroshima Location in ASML.
-Shift工作适用。
- 这个职位适合想要使用日本本地/流利英语的工程师工作的人。

Job Mission
* Determines the "what" to be achieved and monitor the problem solving. Work within global contexts.
* Sphere of influence in broad products / functionalities, operating with influence on organization, region level and program
* Contributes, explanations, advises or supports impact

Job Description
Team and customer interaction:
* Takes leading role in team. Daily interaction with customer.
* Interfaces often with customer's senior engineering and line-manager level.
* Is occasionally involved in account team.

Specific requirements:
位于客户和ASML的位置/主要位于ASM中。

Specific technical capability:
* Is technically skilled at a high level (L3). Is growing knowledge for 1 and 2 modules. For generalist a higher level of technical skills is applicable (L4).
* Knows almost complete product functionality of the main modules/sub-modules. Integrates multiple interrelated activities within the profession/work area with activities in other departments/work areas.
* Operates in Long Down Trouble Shooting Teams and acts as machine father
Problem solving
* Contributes to planning and procedures at function level.
* Compiles the solution from a number of partial solutions. In more complex problem situations, the CSE3 analyzes and suggests possible solutions.

Education:
力学或电子产品

Experience:
2 - 3年作为机械公司的现场客户服务经验。万博苹果手机客户端
半导体行业的经验是理想的，但不得

Personal skills:
客户环境中的专业互动：
* Advises users of appropriate actions to correct malfunctions, makes recommendations for changes in user procedures.Ensures the transfer of know-how.
* Has high technical impact to the customer.
发起和支持升级
* Has routine interaction with Customer Support Escalation process. Can take up role as an Escalation Team member.
取得出色的成果
* Initiative Takes ownership for solving issues and ensures escalations take place
* Planning & Prioritizing Is capable of resolving almost all of the issues without assistance & is highly independent in a shift position. Is capable of integrating required resources/team up to resolving 90% of issues.
塑造未来：
* Understands the needs of the customer. Drives internal changes according to these needs.
Motivate others and cooperate
* Team work Works unsupervised and does project work, tracks equipment performance and prepares technical reports.
*以系统和可访问的方式共享知识记录知识。采取主动权和所有权来提高团队的技能和知识水平。能够指导新员工工程师，并从技术和程序的角度帮助整合。担任技术团队领导者
Leverage own strength
* Is a proactive team member within own functional area

Diversity & Inclusion

ASMLis an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.